What are the delivery costs?
The delivery costs are calculated based on the weight and destination. To get a price for delivery you will need to go through the ordering process. You can cancel at any time before payment is made.
What are the delivery methods?
Most of our deliveries use either FedEX UK or FedEX Express (international). This is a tracked service and requires the order to be placed before 3pm for next day delivery. Orders taken after this time will be collected by FedEX the next day for delivery the day after.
If the FedEX collection is later than 3pm we will endeavour to add any later orders on to that collection. However, this cannot be guaranteed. Smaller items (pen refills) will normally go by royal mail and have a cutoff of 4pm. Should an order contain large items (e.g. Pulse Smartpen) with extra refills then (to save postal charges) all goods will go by FedEX and be subject to the 3PM cutoff.
Purely for guidance only, a 2GB pulse smartpen will cost £7.00 for delivery next day (tracked) using the UK FedEX service for the UK mainland (Scottish highlands may be higher).
